A more thoughtful kind of stay

People changed.
The default didn’t.

Find stays that fit your life. Help hotels make what they offer easier to understand.

More room for real life.

DEFAULT OFF / 01TRAVEL, RE-THOUGHT

A stay should feel like a yes.

01 For travellers Find the details that help you choose.

02 For hotels Show what makes your welcome different.

03 For everyone Make better stays easier to spot.

For travellers

Find a stay
that fits you.

Search by the details that matter to you. Hotel profiles will explain what a property offers, what it does not, and when its information was last checked.

Browse by

The directory is taking shape

Hotel profiles are coming soon.

We’re preparing clear, useful profiles before publishing the first stays. Join the updates list and we’ll let you know when browsing opens.

Get updates

A category label is a guide to the information a hotel shares. It is not a guarantee that every guest will have the same experience.

Eight ways to look closer

Choose what
matters to you.

Different people need different things from a stay. These categories make it easier to find the information you want to check before you book.

01identity

Gender Inclusive

Clear details for trans, non-binary and gender diverse guests.

02relationships

Relationship Inclusive

Information to help guests understand how a property welcomes different relationships.

03sensory

Neuro Inclusive

Practical notes on sensory settings, routines and communication.

04alcohol-free

Sober Friendly

Details about alcohol-free options and the atmosphere guests can expect.

05solo stays

Solo Friendly

Helpful information for people travelling on their own.

06with animals

Paws Welcome

Pet policies, accepted animals, fees, restrictions and access areas.

07adult stays

Adult Centred

A clear description of the property’s age policy and adult-focused offer.

08access details

Access Informed

Specific access information, including what is and is not available.

Every profile should give useful specifics. A badge alone cannot describe a whole stay.

The Default OFF certificate

Clear standards.
A considered process.

Programme in development
This is a planned overview. Criteria, timing and fees will be confirmed before applications open.

The certificate is being designed to recognise a hotel’s work in a specific category. A hotel will need to meet the relevant criteria and provide evidence. Paying for a review or improvement support will not, by itself, earn a certificate.

We’ll publish what each category means and what a badge does and does not say. The detailed questionnaire and scoring tools can stay within the private review process.

01

Register interest

Tell us about the hotel and the category you want to explore.

02

Private review

Complete the relevant questions and receive a confidential view of strengths and gaps.

03

Make improvements

Use the findings to plan practical changes and gather supporting evidence.

04

Evidence check

We review the evidence against the published category criteria.

05

Certificate decision

If the requirements are met, the hotel can display the certificate and approved badge for its stated scope.

Specific, current and honest. A public certificate should show its category, scope, status and review date. It should never read as a blanket promise about every guest’s experience.

For hotels

Stand out to
today’s travellers.

Make the details of your welcome easier to find. Show the people who are looking for you why your hotel could be the right fit.

Get hotel programme updates

Be easier to choose.

A

Be more visible

Help travellers find your hotel through the information and categories they care about.

B

Show the specifics

Explain what guests can expect with practical, property-level details.

C

Know what to improve

Use a private review to identify strengths, gaps and possible next steps.

A clear route forward

01 Share your interest

02 Review your options

03 Improve and evidence

04 Apply for assessment

The programme is in development. We’ll confirm eligibility, fees, timelines and certificate terms before inviting applications.

Default OFF icon

About Default OFF

Travel changed.
Hospitality can catch up.

Default OFF is building a clearer way for people to find hotel stays that suit them, and for hotels to show how they welcome different guests.

We believe useful details should be easier to find before someone books. Our aim is to make those details more visible, support thoughtful improvements, and recognise specific work with care.

Say hello

Stay in the loop

Good things
are taking shape.

Get occasional updates as Default OFF and the first hotel profiles take shape.